TL; DR: Calico BRITAIN, founded in 1994, provides customers everywhere with a range with internet solutions, including domain name registration, colocation services, trash protection, and SSL certificates. The Scotland-based company specializes in providing friendly support plus professional services catered to your needs of small plus medium businesses. Backed using a flexible, skilled team of individuals with a genuine eagerness for helping people steer technology, Calico UK is sold on developing long-term relationships by using customers.
You won’t know it from your travel brochure, but tucked into a Scottish Highlands is a small amount of internet history.
In 2014, following on from the introduction of. scot — a top-level domain name representing Scotland and Scottish culture — webhost Calico UK became the earliest to bring the TLD survive. The site, calico. scot, remains focused upon. scot domain registrations even today.
“Being based in Scotland, it is sensible for people with Scottish enterprises, products, and services, or people with a Scottish heritage, to use a Scottish provider for its web and email methods, ” said Kirsty Pryer, Procedure Administrator and Managing Director at Calico UK.
Today, the internet solutions provider delivers various services designed for small- plus medium-sized businesses, from domain name registration and colocation expert services to spam protection plus SSL certificates.
As a strong employee-owned company, Calico BRITAIN boasts low turnover plus high customer retention fees, allowing staff to sort long-term relationships with purchasers. Customer support is at the heart of the company — plus that’s why it makes such glowing reviews.
“They epitomize the old slogan to be big enough to deal with, but small enough so that you can care, ” said shopper Keith Muir of Highlands plus Islands Enterprise in Inverness, Scotland, inside of a testimonial on the Calico BRITAIN website.
The company, based in 1994, has numerous longtime clients nobody can attest to the company’s friendliness plus expertise. After a quarter-century around, it’s a fair bet the fact that company will continue furnishing reliable, courteous, and personalized services for many years to come.
Providing various IT Services from Scottish Highlands Considering 1994
In 1989, British scientist Tim Berners-Lee submitted a proposal for your new way of spreading information among researchers, essentially inventing the ether. But it wasn’t through to the mid-1990s that the online became commercially available.
“At that time, domain registration was quite a high-priced investment for a enterprise, ” Kirsty said. “Calico UK had only some domain names registered to get customers, and most businesses were hosting with a subdirectory on our own url, such as http: //www. cali. corp. uk/theirchoice. ”
As time frame passed, Kirsty said a trend changed. Today, areas reveal clues about your company’s identity, values, plus credibility — and, like any introduction, first perceptions matter.
“Things have come the distance since then, and having your own domain is of course key for both website and email now, ” the woman said.
Over a years, Calico’s hosting system also shifted. Initially, the firm housed its servers in its main office building in Cromarty, a charming historic town while in the Highlands of Scotland.
“Today, almost all our hosting is given via dedicated servers while in the cloud, ” Kirsty reported. “That allows us to utilise more robust infrastructure and seek advise from systems that are devised for growth and scalability. ”
Calico UK’s agile design has allowed the team to easily conform to such changes throughout a company’s history. For model, Kirsty said that when she started in the business, web design was a craft limited to experts with highly customized, offline tools.
Now, the company considers the popularity of subject material management systems like WordPress, which currently powers above 36% of the website.
“A lot of sites are fashioned and maintained by its owners using online program, ” she said. “A large proportion one’s customers use WordPress around pre-installing the software ready to deal with, along with security plugins to receive them started. ”
Offerings Catered to the Demands of Small to Carrier Business
SMBs are a method of obtaining economic vitality across england, where, as of January 2017, there were just about 5. 7 million compact and medium-sized enterprises. Pretty much all (96%) of those ended up being classified as micro-businesses, and also businesses with nine and also fewer employees.
Entrepreneurs and small enterprises looking to build an online business often seek cost-effective services that happen to be convenient and user-friendly and uncomplicated. After all, many small businesses don’t have vast technical knowledge or without the intervention of an on-staff administrator — plus that’s where Calico comes into play.
“We’ve always been focused entirely on small to medium business enterprise hosting solutions, ” Kirsty reported. “We aim to be as approachable as they can by keeping service solutions straightforward while allowing flexibility for more advanced users, such as web development companies, so that they’re able to have bespoke solutions. ”
Though Calico UK got its start for a local business, it immediately went global through word-of-mouth ideas and referrals.
“People love that they can develop a relationship with these company, ” Kirsty reported. “Our friendly telephone enable desk isn’t automated, and you could get through to the same person every time you call. ”
When it reaches internal development, Calico UK is sold on regular updates and server upgrades aligned together with the latest security standards plus customer requests.
“Change is definitely constant; it’s the only thing that is definitely, ” she said. “We will soon be offering a different email facility for all of our customers. We will be replacing existing customers and putting clients onto the new program solution, giving them excess features. ”
Calico UK is likewise working closely with Spanglefish to consider bundle discounts, including a message service with a 1GB quota. The internets system, which allows users to make websites without requiring computer programming skills, works in conjunction with Calico UK: Users can register a url with Calico UK, as well as company will link it to your users’ Spanglefish website.
“We know they may have new design options while in the pipeline, so we’ll be excited to talk about those with our prospects, ” Kirsty said.
Approachable Aid from an Employee-Owned Enterprise
The team at Calico BRITAIN keeps customers happy by viewing the modern world from the perspective of your user. To that ending, the support staff offers real people who will be both accessible and experts for their fields.
On support calling, staff avoid tech jargon exclusively use clear, straightforward language. The team doesn’t go away customers on hold plus vows always to call when they say they is going to.
When asked about the top part benefits of working by using Calico UK, Kirsty reported: “It has to often be our customer relationships. That we are friendly plus approachable. We’re on a first-name basis with our customers, and we try our better to accommodate their needs with these flexible approach. ”
Customers find a way to agree.
“Calico provides your first-rate personal service, a rarity these days, ” said customer Colin W of British Rail’s South Region Railway System inside of a testimonial on the Calico BRITAIN website. “I started with them as an email professional in 1999; today, people host all my web pages. ”
Kirsty said the incontrovertible fact that the company is 100% employee-owned usually means the team supports each other together with the business.
“We all live within walking distance of your office, and we are flexible in the working, ” she reported. “This allows our team members to have many outdoor interests, to make sure everyone have a good work-life steadiness. This includes playing popular music in bands, fitness exercises, arts and crafts, and many more. ”.