TL; DR: France-based IKOULA have been on a mission for you to highlight the humanity guiding technology since its founding throughout 1998. Around-the-clock customer support will be the highest priority for the corporation, which offers a big selection of managed shared, personal, and dedicated hosting alternatives. IKOULA’s emphasis on care is usually illustrated in its philanthropic stock portfolio, which is centered in sustainability and education.
Google asks me at the least three times a week to verify i am not, in simple fact, a robot. At one time, it seems I’m encased by unsettling AI engineering masquerading as humans inside name of customer assistance.
IKOULA, a France-based company of shared, virtual, along with dedicated hosting, is bucking this trend with solutions devised for people, by people. Your company’s tagline, “We Host with pride, ” reflects this customer-first tactic.
“We like to point out the human behind your machine, behind the server, guiding the support services, ” explained Lucas Fourre, in fee of communications at IKOULA. “This is the way we forge our own path over the market. ”
Founded in 1998, IKOULA now supports customers in over 60 countries via a separate team with a prolonged history of expertise that is on-hand at any hour, seven days a 1 week. To that end, the corporation offers four tiers involving managed support that customers can leverage just as one extension of their staff members.
IKOULA’s commitment to spectacular support includes its promise to guarantee a continuous, high-quality service via redundant systems be used up of two fully-owned datacenters inside French cities of Reims along with Eppes, plus additional things of presence internationally. The corporation also cares about giving time for the communities it serves which has a focus on eco-friendly commercial infrastructure and educational initiatives.
The combined high-performance hosting, responsive customer satisfaction, and corporate social responsibility initiatives looks like it’s a winning combination to the host, which is well-positioned to remain delivering innovative technology for many years to come.
High-Performance Hosting Solutions Delivered with pride
When IKOULA first entered the market industry in the early days in the internet, its sole focus ended up being providing dedicated servers — a specialty that this company has honed over over 20 years. Today, the company’s dedicated server listing is grouped into six to eight tiers and includes multiple configuration options meant to meet specific needs.
IKOULA’s Nice plan, for example, is recommended for the people seeking a small, commitment-free copy or storage solution. Their Agile range, on the opposite hand, features servers while using ideal quality-to-price ratio pertaining to gaming, storage, emails, and in many cases testing artificial intelligence along with blockchain projects.
If you’re aiming to host more critical solutions, IKOULA’s Power collection of professional servers is a superb bet, all of which in turn feature RAID cards along with built-in IP-based KVM transitioning. For virtualization or significant computing projects, the firm recommends selecting from their Xtreme range, which supplies ample power, RAM, along with storage.
Last but not least, IKOULA rounds out its solutions set which consists of Master range, a number of high-performance dedicated services using powerful graphic cards along with Flash storage.
Lucas instructed us that, over your years, IKOULA has broadened its hosting offerings to feature affordable shared plans, accommodating virtual machines, and pay-as-you-go foriegn platforms.
“We just refreshed your entire customer path for your cloud, so when you create a forex account, you receive 100 pounds worth of credit offers to make your first virtual models, which you can and then manage or close with all the Plesk control panel, ” they said. “It’s similar on the credits AWS offers. ”
Contrary to Amazon, however, IKOULA’s infrastructure comes reinforced with personalized support coming from a dedicated professional. “We like to generate a personal relationship based in confidence and communication, ” Lucas explained. “For instance, if many of us perform an update, we will make sure in to ensure anything is OK. ”
Select Four Levels of Been able Services on Each Product or service
All of IKOULA’s hosting products can be purchased via an intuitive ordering system which make it easy to select solutions that precisely fit the needs you have.
“It’s like a basic ecommerce company — you end up picking your product and decide on an outsourcing level, look at, receive a confirmation electronic mail, and get your supply in 48 hours as well as fewer, depending on the product or service, ” Lucas said.
Your company’s managed outsourcing assistance includes 24/7 maintenance, keeping track of, and support, documentation involving reversibility clauses and weight increase tests, reporting methods, advice, and personalized gives. Lucas said outsourcing these kind of tasks to IKOULA affords customers the comfort to focus on his or her core business objectives, in lieu of worry about the high priced impact of downtime.
The IKOULA team is usually well-versed in the security conditions commonly affect businesses and is also dedicated to protecting buyers from online threats. Last but not least, via a secure Extranet, the service allows consumers to monitor the performance with their platforms and infrastructure instantly.
The company offers a number of tiers of outsourcing support for each and every product. The Liberty amount, included with all IKOULA solutions, includes basic monitoring. Your Prime level adds pro supervision and platform keeping track of, while the Business amount includes personalized monitoring along with interventions.
There’s also a Shared option that client maintains infrastructure in daytime, and IKOULA ensures access during non-business hours. Last but not least, the all-inclusive First level encompasses your entire scope of management along with administration.
“Every product incorporates a basic outsourcing level, but our highest tier provides most support — we proactively manage your entire path, and you don’t are related anything, ” he explained. “In terms of result times, we generally respond within a few minutes. ”
Lucas told us IKOULA provides these services to your broad customer base that also includes everything from small along with mid-sized companies to significant enterprises, such as your French Basketball Federation. IKOULA’s talented affiliates leverage their ability for you to speak 13 languages while serving clients across over 60 countries worldwide.
Supplying Back: A Focus in Sustainability and Educational Pursuits
IKOULA’s philosophy on proper care doesn’t end with paying customers — what’s more, it involves hosting with a new conscience. Environmental responsibility is near and dear on the company’s heart, and it works hard to relieve its carbon footprint by simply limiting energy consumption throughout its data centers and enjoying green energy sources.
The corporation also goes out of its approach to highlight and promote your innovative, sustainable, and informative organizations it serves through its Boost Your Medical Program, which awards small business owners 1, 200 euros worthy of of free cloud podium credits. The program also incorporates a free, one-year hosting deal, five hours of no cost migrations, the help involving dedicated sales and assist agents, and premium entry to managed services at your Prime level.
In supplement, IKOULA will train the corporation on how to proficiently leverage the cloud and market the corporation using various communication routes. Any business with below five years under its belt it doesn’t currently use IKOULA’s cloud services may use the free program by using a simple online form. Inside of three working days, the IKOULA team will contact the corporation and move the prepare forward if all demands are met.
“Our goal should be to show both customers and prospects we care about giving back and try to form true relationships with his clients.