Professionalism First: Germany’s SIM-Networks Delivers Virtual, Cloud, and Dedicated Server Hosting Solutions with a Customer-Centric Touch

Professionalism First: Germany’s SIM-Networks Delivers Virtual, Cloud, and Dedicated Server Hosting Solutions with a Customer-Centric TouchTL; DR: SIM-Networks is a label of Netversor GmbH, a Germany-based THE IDEA solutions holding. The firm provides virtual, cloud, and dedicated server web hosting service solutions backed by a major international team devoted to adding customers first. The company leverages greater decade of experience to offer enterprise-grade technology, an ironclad assistance level agreement (SLA), and also a continuous innovation cycle. Continuing to move forward, the company will carry on and evolve in step with industry demand while using introduction of flexible individual and hybrid cloud alternatives.

It’s no secret that this global hosting market can be teeming with competition through the nearly 340, 000 service providers searching for a seat at the kitchen table.

The industry’s $32 billion dollars market share — projected to arrive at $76. 2 billion by 2023 — creates the illusion that many player will get their part of the pie. In truth, the seemingly insatiable appetites involving industry giants like GoDaddy, Rain forest Web Service, and Google Cloud leave other individuals struggling to receive his or her fair share.

But Sergey Dolgushev, CHIEF EXECUTIVE OFFICER at SIM-Networks, has discovered a recipke for success for standing out one of several crowd: Quality infrastructure mixed with an unwavering devotion for you to proficiency and innovation.

Sergey Dolgushev, CHIEF EXECUTIVE OFFICER, and company logoSergey Dolgushev, CHIEF EXECUTIVE OFFICER, gave us the scoop on SIM-Networks plus the company’s customer-first approach.“A professional approach will be the basis of SIM-Networks, ” they said. “We, Germans, don’t similar to dilettantism or sophomoric thinking. That’s the reason many of us hire high-qualified professionals. That’s the reason that our tech support will be able to solve customers’ issues without notice. They are the masters coming from all infrastructural nuances. ”

SIM-Networks, launched during the past year, operates under parent firm Netversor GmbH, a German provider of computer systems and infrastructure alternatives for B2B customers worldwide that’s founded in 2006. Right now, SIM-Networks leverages its history and expertise to deliver customers with numerous virtual, cloud, and focused server hosting solutions through certified datacenters in Karlsruhe, widely viewed as the IT capital involving Germany.

According to Sergey, customers can be on the lookout for innovations in individual and hybrid cloud offerings down the road. In the meantime, the forward-thinking company will carry on and back its enterprise-grade technological innovation and innovative thinking which has a strictly professional business tactic.

13 Years of Expertise Evolving in Step using Global Industry Demand

While Netversor GmbH initially presented in 2006, Sergey told us the corporation focused on IT asking and web development to the German B2B market within the brand SIM-Computers.

“It was an exilerating time for young, keen IT engineers in The european countries, ” he said. “Amazon got just released its 1st public cloud in 2006, but no person knew exactly what foriegn technology was or could predict that within 10 years, the world-wide IT landscape would adjust drastically. ”

After recognizing a gap inside German market, the firm added system integration, web hosting service, and hardware-based infrastructure ways of its product menu, turning out to be SIM-Networks. The company booked space in its 1st TelemaxX datacenter. Soon, SIM-Networks engineers featured a new fiber optic backbone multilevel of high-bandwidth channels connecting on the company’s infrastructure to primary European internet providers.

Client mapThe company assists customers in almost 100 countries worldwide.Later, SIM-Networks rented space in the additional Tier-III+ TelemaxX datacenter. The corporation offered dedicated servers, VDS, internet hosting, and colocation services in both of TelemaxX DCs pertaining to six years. Then, throughout 2015, it built a new cloud solutions’ development.

“Our THE IDEA hardware infrastructure expertise got grown, so we thought we would move into cloud technological innovation, ” he said. “In 2015, we started the development of our own Infrastructure-as-a-Service (IaaS) solution using the OpenStack platform. ”

SIM-Networks 1st released SIM-Cloud IaaS 1. 0 throughout early 2016, and the idea quickly became the company’s flagship product or service (the latest edition, SIM-Cloud 5. 0, are going to be released shortly). By the final of the 2000s, Sergey said SIM-Networks did start to explore various markets over Europe, looking beyond WESTERN EUROPEAN countries.

“We saw that will Russian, Ukrainian, and some ex-USSR countries’ THE IDEA markets were poor regarding quality and reliability, ” they said. “There were a great deal of ‘stealth’ hosting providers using equipment of dubious good quality, frequent downtime, and all kinds of other troubles that we could remedy with his expertise and enterprise-class tools. ”

Today, SIM-Networks assists customers on five continents throughout almost 100 countries.

High-Quality Technological, an Ironclad SLA, and also a Forward-Thinking Approach

Through your years, Sergey said your SIM-Networks team witnessed your hosting market evolve throughout sync with customer requires. “We saw how its strategic concept ended up changed from local, on-premise hosts, to remote colocation, and then to datacenter locations, after which it to the cloud, ” they said.

The rapid change forced the corporation to determine its cut-throat strengths, which Sergey said start off first with high-quality technology well suited for businesses of any sizing, from SMBs to corporations. “Our equipment is hosted at large professional Tier-III and Tier-III+ datacenters, accredited by European standards ISO/IEC 27001 pertaining to additional data and tools safety, ” he explained. “For many of each of our customers, this provides important value. ”

Secondly, your international company delivers personal services to every buyer and project backed by simply multilingual, around-the-clock support — of course, even on a On the at 3 a. mirielle. The SIM-Networks SLA guarantees a response to all support requests within an hour, though representatives often reply to chat requests within one minute.

“We hear from clients who may have come to us via previous hosting providers that many of the hosts just disappear while problems are detected, ” Sergey explained. “But corporate values in SIM-Networks mandate high-level soft skills for the team. We are devoted to our clients and build our ways of satisfy their expectations absolutely. ”

One of the main points to satisfy customers’ requirements of excellent service, Sergey is convinced, is a strategic full-cycle tactic. This means that the lifecycle in the project — from structure, design, equipment purchasing, for you to installation the configuration, creating to order, and servicing the customer’s commercial infrastructure in data centers — is carried out by the company employees without having outstaffing or outsourcing in any respect.

In addition to enterprise-grade tech and also a generous SLA, SIM-Networks operates which has a focus on continuous invention. For example, Sergey said the corporation is keeping a close up eye on emerging tendencies in multicloud architecture along with containerization. “We explore both ones — likely, the next step of our own evolution will be in among those directions, ” he explained.

An International Team Maintaining the very best Levels of Professionalism

Even though SIM-Networks and Netversor GmbH are generally headquartered in Germany, the corporation also has an place of work in Kyiv, Ukraine, and employees worldwide. Sergey said the team consist of talented, competent, and productive employees who will be inspired by the company’s all round mission and corporate valuations. The company strives to foster a comfortable working environment that motivates continuous growth.

“We work hand in glove collectively regardless of geographical spot, age, gender, and such like, ” he said. “There is one criterion to turn into a part of our team — to get competent, honest, and self-motivated. ”

Part of the company’s target professionalism includes a motivation to staffing employees at any hour, seven days a 1 week, and 365 days 12 months, without ever relying on outsourced customer satisfaction. The SIM-Networks SLA guarantees the corporation will take financial accountability for poor service, so there’s no room to look at any chances regarding staffing.

Staff photosSIM-Networks is run by the friendly staff of devoted, talented employees.Sergey said SIM-Networks places its full rely upon its internal employees. “All involving my employees, including B2B income managers, the marketing office, the HR department, the buyer care department, the human resources manager, project managers, your technical staff, are most evangelists of SIM-Networks, ” they said.

In terms involving corporate social responsibility, SIM-Networks works on its charitable efforts in social programs, educational assignments, and nonprofit organizations that will work toward a clean up planet, foster a modern society built on mutual admiration, and help enhance your cultural values of civilization.

On the Horizon: Enhancements in Private and A mix of both Cloud

The continuous internal growth process at SIM-Networks is reliant mainly on the routine variety of customer feedback, as effectively as adapting to appearing industry trends and enhancements. For example, after the 1st release of SIM-Cloud, Sergey said the corporation received questions from consumers regarding backup tools.

After thoroughly researching the niche, the company’s infrastructure designers designed SIM-Cloud BaaS, a Backup-as-a-Service solution for copying data on the cloud. Users have two options regarding data storage — the datacenter through which their cloud infrastructure can be deployed or another Tier-III+ datacenter in a very remote location.

“With the 1st option, BaaS Local, the person gets a Recovery Occasion Objective (RTO) of 300GB to 600GB by the hour and faster data healing; with the second, BaaS Rural, the user gets RTO up to 150GB per hour along with enhanced security, ” Sergey explained.

In addition to new releases, the company continually enhancements its infrastructure when had to ensure clients enjoy essentially the most up-to-the-date, secure, and hassle-free alternatives. Moving forward, Sergey said SIM-Networks will carry on and do what it really does best: innovate.

“We prefer to pay more attention to develop private and hybrid foreign solutions — those include the products many customers want to buy it in, ” he explained. “We will also proceed enlarging our Anything-as-a-Service (XaaS) stock portfolio, creating new products, along with intensively updating our corporate and business websites. ”.

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